Client Services/Veterinary Receptionists

*This position does not open often, but we do allow for application submission at anytime. Due to high-volume of applications and importance of this position for our clients, we are very serious about following application directions and we look for relevant work history in customer service. 

Our Veterinary Receptionists are a critical part of delivering excellent service to our clients. In this position you will work with an outstanding team of technicians and support staff, excellent veterinarians, and committed management in a professionally challenging, supportive and team-oriented environment. 

The best candidates for this position will have:  

  • Exceptional client service & communication skills
  • Strong computer literacy
  • Ability to multi-task
  • Confidence to deal with stressful situations. 

A strong candidate will be a friendly, motivated individual who is dedicated to providing outstanding care as a single member of a larger team; possess exceptional interpersonal, problem-solving & organizational skills; be computer proficient; and be able to multitask while reprioritizing as needed. Highly desired qualifications for this position include having previous experience working directly with customers; be upbeat & adaptable with a positive attitude; have self-motivation & be detail oriented; hardworking & team-focused and – of course: must love animals.

St. Boni is a 2.5 doctor small animal practice that is very family-friendly and accommodating to the work-life balance. We are focused on patient behavior and compassionate handling techniques to minimize patient fear, anxiety & stress in the clinic.

Basic Job Description:

  • All aspects of client service and client communication including phones, email, and text messaging.
  • Answer telephones promptly with appropriate and friendly demeanor
  • Schedule appointments accurately
  • Maintain electronic medical records
  • Some general housekeeping and maintenance of lobby/reception area
  • Invoicing and billing of clients
  • Maintain and update social media
  • Other projects and tasks as assigned

Required Qualifications:

  • Previous reception or client service experience
  • Upbeat and positive attitude
  • Enjoys interacting with people
  • Love of animals
  • Typing skill of at least 45wpm
  • Ability to manage and use multiple phone lines
  • Comfortable with windows-based computer programs
  • Strong multi-tasking, prioritizing and organizational skills
  • Ability to lift up to 40lbs [bags of food]
  • Be able to sit, stand and/or walk for prolonged periods of time
  • Flexible schedule for day/evening hours and rotating Saturday shifts

What's Next

  • 1

    Call us or schedule an
    appointment online.

  • 2

    Meet with a doctor for an
    initial exam.

  • 3

    Put a plan together for
    your pet.

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